eTail West 2018

February 26-March 01, 2018

JW Marriott, Palm Springs, CA


Peter Housley


2:05 PM Tailored Experiences: High Tech Meets High Touch

Indochino’s mission: to make custom suits accessible to everyone by updating the traditional tailoring experience for the mass market. By providing highly personalized experience consumers today have come to expect, Indochino believes in a channel-agnostic customer journey. Join Peter as he reveals how the: 
• eCommerce platform caters to evolving shopping behaviors, particularly millennials
• eTail presence and stored customer profiles help address new customer segments and empower growth
• Ensure all touch points are supported by customer care, equally