500 Retailers have already signed up. Join the best this summer!

Transforming Retail. Together.

For over 20 years, eTail has brought together retail innovators to hear inspirational tactical content paired with curated networking.

At the eTail Virtual Summit & Expo, you’ll get action-packed stories, disruptive strategies, strategic conversations, and connections with top minds at America's most successful retailers. No commercials. No egos. We cut out the fluff to give you hundreds of strategic takeaways to increase profits from your business.

Register Free

"Inspirational and motivational”

Stephanie Barnes, eCommerce Content Strategist

“I’m challenged to think better, do better”

Heather Blachowski, Director, Digital Content Operations

“eTail has set the bar pretty high for digital conferences”

Anshuman Taneja, VP, Product & UX
American Eagle

Your Expert Speakers

eTail Summer will feature expert speakers including visionary retailers, high growth disruptors and eCommerce and omnichannel innovators

img img

Sunny Jiang

Fostering a Mission Driven Culture

img img

John Lagerling

Mercari US
The Future of Buy and Sell Marketplaces

img img

Cindy Davis

Chief Brand Officer
Bed Bath & Beyond
Delivering on Brand Purpose

img img

Allison Edgerton

Embracing Authenticity To Drive Brand Loyalty

img img

Steve Lesnard

CMO and Global VP of Product Creation
The North Face/VFC
Addressing Inequity In The Outdoors

img img

Josh Oates

Senior Regional Director, Diversity & Inclusion Lead
Office Depot
Advancing Diversity, Equity And Inclusion

img img

Valerie Hoecke

Chief Digital Officer
LVMH Perfumes & Cosmetics
Humanizing Digital Customer Experiences

img img

Peter Housley

Chief Revenue Officer
Thinking Customer First Not Channel First At Indochino

img img

Lydia Smith

Director, Diversity & Inclusion
Reflecting Diversity In Your Product Design

img img

Carolyn Bojanowski

SVP, GM, eCommerce
Cultivating A Frictionless Shopping Experience

img img

Michelle Horowitz

SVP, Head of Marketing
Blink Fitness
New Marketing Approaches for the New Normal

img img

Vab Dwivedi

VP, Digital Products
Accelerating Your Digital Transformation Timeline

Disruptive Topics Created by You, For You

During months of research, we designed an agenda featuring curated themes and topics based on the issues that mattered most to you. You won’t get lost amongst a sea of sessions- our streamlined agenda will highlight the following:

  • eCommerce 2021: Charting Your Post-Pandemic Growth Path
  • Achieving CX and UX Success
  • The Future Of Omnichannel
  • Digital Marketing Trends and Tactics
  • Aligning With the New Consumer Mindset
  • Creative, Content and Brand Strategies
  • Insights, Data and Personalization Strategies
  • Customer Engagement, Retention and Community Building
  • Future Focus: eCommerce and Digital Marketing In The Next Normal

Why eTail Virtual is Rated #1

Be Inspired by the Next Wave of Retail Leaders

Our 50+ expert retail speakers will help you navigate the future of eCommerce and digital marketing in these uncertain times. From a mix of high growth disruptors and the brands who’ve stood the test of time, you’ll hear from Founders, CEO’s, VPs and those that are in the trenches, doing the work. We cut out the fluff you get at other events to give you actionable strategies to thrive in the next normal.

Three Days That Pack a Punch!

Join your peers for 30+ sessions over three days with multiple tracks and formats to choose from. During lively panels and fireside chats, 1-to-1 meetings, workshops, roundtables, virtual happy hours and much more, you’re guaranteed to bump virtual elbows with eCommerce and digital marketing royalty. You’ll build relationships like never before.

Your One-Stop-Shop For Tech Innovation

At our virtual exhibit hall, you’re one click away from the most innovative suppliers in the industry. Explore their products, attend 1:1 demos, learn from their experts and get industry leading technology updates. You’ll discover new tech that can help you maximize your online revenues.

Agenda Highlights

Day One – Tuesday, June 29 2021

  • Keynote Fireside Chat: Delivering on Brand Purpose Through Customer-Inspired Strategies
  • Interactive Workshops
  • Keynote Panel Discussion: The Impact of COVID on Retail and How to Approach Our New Normal
  • Keynote Chat: Merging High-Tech & High Touch: Humanizing Digital Customer Experiences In Our ‘Live from Home’ World
  • VIP LIVE Interactive Roundtable Discussions

Day Two – Wednesday, June 30, 2021

  • Fireside Chat: Continuing to Cultivate a Frictionless Shopping Experience
  • Keynote Panel Discussion: Thinking Customer First, Not Channel First: Designing Customer Centric Omnichannel Experiences
  • VIP LIVE Interactive Roundtable Discussions
  • Keynote Panel: Driving Diversity, Equity and Inclusion At Your Retail Organization
  • Interactive Workshops

Day Three – Thursday, July 1, 2021

  • VIP LIVE Interactive Roundtable Discussions
  • Fireside Chat: Riding The Circular Retail Wave: Looking At The Future Of Buy and Sell Marketplaces
  • Women in ReTail Networking Session
  • Back by popular demand, join other fierce femmes for a networking session focused on navigating the retail industry, career path, leadership, mentorship, work-life balance and other topics that are top of mind for women in this difficult new environment. Don’t miss out on the most talked about session at eTail!
  • Keynote Panel Discussion: Taking A Holistic Approach To Sustainability

Networking, Just A Click Away

Interactive Roundtables

Network, learn and benefit from the shared knowledge and experience of your peers at our interactive roundtables. Choose roundtables based on your interests and share conversations that produce actionable takeaways.

Deep-Dive Workshops

These workshops are designed to teach you the practical skills, techniques, and allow you to seek advice from those who’ve done it all before. You’ll be inspired with ideas that will transform your marketing operation.

Live Chat

From connecting with peers, to asking a speaker that burning question you've been holding on to, live chat is your virtual connection with the eTail community. Don't be shy, you’re in good company.

Virtual Happy Hours

On the rocks, neat, chilled or however you prefer - our virtual happy hours are best served for those looking to relax after a long day of strategizing. Grab your favorite drink and join us as we cheers to new friends!

One of a Kind Expo Hall

Visit our virtual sponsor booths to explore products, get information, ask questions and demo the industry’s most innovative solutions. You’ll walk away with the tech that will drive your marketing program into the future.

"Simply put: attending eTail has made us more profitable as a business”

Guido Campello, CEO, Creative Director

“Relevant topics, great content, outstanding networking”

Meredith Wollman, Manager, Customer Marketing

“We were blown away by the amount of real life examples”

Sebastian Pawlowski, Director, Digital Marketing

One Of A Kind Audience

From the Billion dollar club, to the start-ups. From travel, beauty, arts, electronics and much more – eTail is for retailers that want world-class eCommerce. This community is one of a kind, and the perfect balance of quality, quantity, and variety.


Let's Connect & Create A Custom Experience


Hi, I’m Michelle, the Sponsorship Director for eTail Virtual Summit & Expo. Reach out by clicking the button below and I’ll be in touch within 24 hours. Looking forward to connecting!

How Our Virtual Events Work

Participating in a virtual event is easy. Once you and your team register, each of you will receive a link to access the presentations. You can also add the event to your Outlook or other calendar as a reminder. You do not need to download or install any software to participate. All you need is internet access. The sessions will be recorded, and will be available for a limited time afterwards. It’s going to be a great event!

This event is exclusively for eCommerce and marketing executives. Solution providers to these organizations and others will not be allowed to attend. Please register with your full company name and your corporate email address or you risk not gaining admittance. WBR reserves the right to not admit registrants based on company type.


While it's not sunny Palm Springs or historical Boston, we're still very excited to get the retail community together under one virtual roof. Insightful content, unique networking formats, happy hours and more of the classic eTail experience await you and your retailer friends this summer!