Tim Ahelnius | eTail Palm Springs

eTail Palm Springs 2025

February 24 - 27, 2025

JW Marriott Desert Springs, Palm Springs, CA

Tim Ahelnius

VP Strategic Initiatives Americaneagle.com

With over 20 years in the website development, design, and optimization industry, Tim Ahlenius has worked in every discipline required for building effective websites, mobile applications, and digital experiences. Tim joined Americaneagle.com in 2009 bringing his specialties in design, user experience, front-end development, backend programming, Search Engine Optimization, project management, content strategy, and analytics analysis to each project he works on. As the Vice President for Strategic Initiatives, Tim leads digital strategies with enterprise clients through discovery, optimization, and roadmap planning about the specific products/services, industry, or areas that a client wants to build their digital channel experiences in. In addition to this role, Tim is the podcast host of “Lessons for Tomorrow” podcast – a podcast that shares how companies are not only coping, but thriving in these challenging times.

Day One: Tuesday, February 25: Agile eCommerce & Profitable Growth Strategies

3:15 PM PANEL DISCUSSION: Designing A Flexible, Enhanced Web Experience That Streamlines The Customer Journey

  • Focusing on providing a solid, dynamic customer experience and testing out new functionality at each given moment 
  • Building the foundation for your site overhaul: constructing a platform that can respond quickly and flexible 
  • Rebuilding tools into your new platform as needed (such as A/B testing) 
  • Conducting effective and efficient tests of your site to provide relevant and timely feedback to continue improvements in the future 

4:15 PM Panel: Data Driven Personalization: Creating Relevant Site Content For Each Visitor

  • Utilizing data analytics to understand visitor behavior and preferences in real-time. 
  • Implementing AI-powered algorithms to dynamically personalize website content. 
  • Leveraging user segmentation strategies to deliver targeted messages and promotions. 
  • Optimizing conversion rates through tailored recommendations and personalized shopping experiences. 

5:05 PM Fireside Chat: Achieving Truly Customer-Centric UX Design

  • Analyzing data on customer behavior, conducting user research and surveys to inform the design of your shopping experience 
  • Knowing your audience and creating relevant and compelling content 
  • Providing adequate customer support through chat, video, FAQ’s, etc. 
  • Testing continuously to ensure ease of navigation and a frictionless UX 

Check out the incredible speaker line-up to see who will be joining Tim.

Download The Latest Agenda