Medallia

Medallia, the global leader in experience management, enables retailers to elevate the connection between customers, employees, and the brand to effectively increase basket-size and purchase frequency. By capturing feedback in real-time, retailers can quickly identify areas of friction across channels and proactively turn negative experiences into positive ones. Medallia works with the world’s leading retail organizations including Macy’s, Petsmart, LEGO, Sam’s Club, Samsung, Sephora, and more.