Charles Feng

Sr. Director, Technology Nordstrom

Charles Feng joined Nordstrom in 2017 and is the Sr. Director of Digital Experiences and Services, supporting Data Sciences and Machine Learning, Test Target and Optimization, and Business Intelligence and Analytics. In this role, Charles supports multiple product groups for Nordstrom.com and Nordstrom mobile apps including, Search, Navigation, Personalization, Recommendation, Product Details and Reviews, and Dynamic Looks. Charles and his team leverage Machine Learning technology and cloud infrastructure to help Nordstrom customers discover relevant products, and to connect customers with personal stylists.